good service from Stew Mac.
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good service from Stew Mac.
I can't moan about the service from Stewart MacDonald. Because of a discrepancy between the instruction booklet and the instruction video I made an error on one part of the build. I notified them and the replacement parts are already on their way to England. Thanks!
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Re: good service from Stew Mac.
they are good at service.
John Hall
Blues Creek Guitars Inc
Authorized CF Martin Repair Center
president of Association of Stringed Instrument Artisans
http://www.bluescreekguitars.com
Blues Creek Guitars Inc
Authorized CF Martin Repair Center
president of Association of Stringed Instrument Artisans
http://www.bluescreekguitars.com
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- Posts: 85
- Joined: Thu Mar 28, 2013 8:19 am
Re: good service from Stew Mac.
To be honest, I think that would be true of all reputable kit and luthier suppliers. They may cost a bit more but then you have to confidence of knowing that problems will be addressed, and for someone who is just starting out I think that's very important.
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Re: good service from Stew Mac.
Called in problem Sunday and replacements arrived today in England! Wowser.
Watch out Tippie, I may decide to start my Blues Creek L1 when the Stew Mac is finished.
Watch out Tippie, I may decide to start my Blues Creek L1 when the Stew Mac is finished.
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Re: good service from Stew Mac.
Would John Hall help you out with your StewMac kit? Absolutely.Dave Sayers wrote:I can't moan about the service from Stewart MacDonald. Because of a discrepancy between the instruction booklet and the instruction video I made an error on one part of the build. I notified them and the replacement parts are already on their way to England. Thanks!
Would StewMac help you out with a John Hall Kit? I highly doubt it.
There's a difference between good service and superlative service.
-tommy
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Re: good service from Stew Mac.
I agree completely; I like StewMac a lot, but I've never done biz with anyone better than John Hall.tommyboy wrote:Would John Hall help you out with your StewMac kit? Absolutely.Dave Sayers wrote:I can't moan about the service from Stewart MacDonald. Because of a discrepancy between the instruction booklet and the instruction video I made an error on one part of the build. I notified them and the replacement parts are already on their way to England. Thanks!
Would StewMac help you out with a John Hall Kit? I highly doubt it.
There's a difference between good service and superlative service.
-tommy